Louisville
Courier-Journal (KY): Postal Service's Cost Cutting Is Frustrating Kentuckians
— And Raising Election Concerns
CBS 2
Chicago (IL): Postal Problems Mean No Checks, No Medications For Weeks
Philadelphia
Inquirer (PA): Mail Delays Are Frustrating Philly Residents, And A
Short-Staffed Postal Service Is Struggling To Keep Up
Fox News
8 (NC): Mail Delays Hurting Local Small Business Owners
Lansing
State Journal (MI): Michigan Absentee Voting Smashed Records. Now Officials Are
Worried About Mail Delays
Washington, D.C. –
Following reports the U.S. Postal Service operational changes are leading to
delays in mail delivery, Senate Democratic Leader Chuck Schumer (D-NY) and
Ranking Member of the Senate Homeland Security and Governmental Affairs
Committee Gary Peters (D-MI) are asking for
individuals, small businesses and organizations who are directly affected by
Postal Service delays or operational changes to share their stories. Members of
the public can report problems by visiting www.peters.senate.gov/postal.
“The newly instituted polices from
Postmaster General DeJoy have contributed to inexcusable delays in mail
delivery and caused deep concern among Americans about the Post Office’s
ability to ensure medications, packages, and elections ballots can be delivered
in a timely manner,” said Leader Schumer. “We should be implementing
policies and devoting resources to make sure that every American can vote
safely and confidently, in person and by mail. But instead we’re seeing cuts in
staffing and overtime and now, the Postal Service has informed some states the
costs for delivering ballots could be triple the normal rates, which would be
outrageous and unjustifiable. My colleagues and I remain committed to oversight
of the Postal Service and encourage anyone who is seeing delays to report them
through the Ranking Member’s investigation.”
“Americans count on the Postal
Service to provide reliable, on-time delivery, even in the worst of conditions.
I’ve heard too many alarming reports from constituents, postal workers and
local officials in Michigan who have encountered problems with the timely and
dependable service they count on to conduct business, get prescription
medications and critical supplies, and even exercise their right to vote.” said
Senator Peters. “As Ranking Member of the committee charged with oversight
of the Postal Service, I’ve launched an investigation into any changes that the
new Postmaster General may be directing that undermine the Postal Service’s
longstanding tradition of effective service.”
Across the country, Americans are
already facing serious delays.
CALIFORNIA
The Salinas Californian: Late
deliveries, missing mail: Hundreds of Salinas residents want answers from USPS.
“Hundreds of Salinas residents are complaining of a lack of mail
and on-time deliveries, which, they say, can even impact their finances…
Commenters reported missing or late mail, seeing their mail carrier delivering
mail as late as 10:30 p.m. and receiving digital delivery notifications up to a
day before their packages actually arrived at their homes or businesses.” [The
Salinas Californian, 7/22/20]
KRON: Mail delay blamed for uptick in
turkey chick deaths. “A slow down of operations at the
US Postal Service is causing mail delays across the country but it’s not just
paper mail and packages being held up — Bay Area farmers say the slowdown
is costing them their livestock as well. The US Postal Service is the only real
option when it comes to transporting livestock and the owner of a small Sonoma
County farm, says the slowdown of shipments is quite literally killing her
turkey business. ‘It took the turkey chicks so long to get here, they
were half dead when I got them out of the box,’ Anna Erickson, owner of Hands
Full Farm in Valley Ford, said.” [KRON, 8/9/20]
ILLINOIS
CBS 2 Chicago: Postal Problems Mean
No Checks, No Medications For Weeks. “With a pandemic, elections,
pharmaceuticals, and stimulus checks, the mail has never been more vital and is
life or death for some. ‘It took us three weeks to get our medication through
the mail service,’ said Chicago resident Barbara Jackson. Snail mail may be too
kind.” [CBS 2, 8/7/20]
NBC News 13: Postal services are
falling behind due to COVID-19, Postal Shoppe says to expect delays. “‘We
were seeing slowdowns in our priority mail and some of our packages weren't
tracking. We have been trying to tell people that priority mail is not three to
five days, it can be averaging a week to two,’ said [Postal Shoppe owner]
Hinkle. Hinkle says staff is working like it would in December during peak
season but this time without the additional help… Postal Shoppe says in a few
months, mail-in ballots could pose a concern if people wait till the last
minute.” [NBC News 13, 7/31/20]
KENTUCKY
Louisville Courier-Journal: Postal
Service's cost cutting is frustrating Kentuckians — and raising election
concerns. “No white van with the familiar blue logo. No packages.
No smiling mail carrier. Just an empty mail box. And it stayed empty. For six
consecutive days… Again this week, Jenkins had not received mail for two days.
And with his wife having surgery in the middle of July, he has wanted to
receive billing information in a timely manner. ‘With medical bills and all
those type of things coming in the mail, it's been really frustrating,’ Jenkins
said.” [Louisville Courier-Journal, 8/7/20]
LOUISIANA
ABC KTBS 3: Postal customers
frustrated by delayed shipments due to coronavirus. “‘And
it's just frustrating when we're paying for 2 days and then 2 weeks it's still
not there,’ she added. Lavender drove to the Shreveport facility to resend
boxes of packages that she says her business sent out more than a week ago, but
were returned to her. She says she was also told by a postal worker that
slowdown from the coronavirus is to blame for shipping problems. ‘They told us
to understand everything going on. So they're short handed. They need people to
come to work. They said that a lot of people are calling in. They say they need
more workers,’ Lavender says.’” [ABC KTBS 3, 8/5/20]
MARYLAND
Baltimore Sun: Where’s my mail? As
Baltimore-area customers complain of USPS delays, officials wrangle over
election ballot deadlines. “Delayed paychecks, mailboxes left
empty for days at a stretch, missing-in-action packages from the online orders
that have replaced in-person shopping for many during the coronavirus pandemic.
Where is the mail?... In a scene replayed across the country, Czempinski joined
a line that stretched out from the Dundalk post office throughout the morning
Friday as frustrated residents tried to track down missing mail. She hadn’t
received a single piece of mail since sometime last month, even as she sees
postal trucks driving by without stopping.” [Baltimore Sun, 8/8/20]
CBS Baltimore: ‘It’s Been A Week Or
More’; Baltimore County Residents Frustrated By Recent USPS Mail Delays.
“For weeks, many Marylanders have been frustrated by mail delays, and some
haven’t been getting their mail at all. ‘Me and my wife have been sitting here
waiting for mail for the last five days,’ said Dundalk resident William
Ellison. Dozens of frustrated Dundalk residents said they can’t figure out why
USPS isn’t delivering their mail.” [CBS Baltimore, 8/7/20]
ABC News 9: Baltimore-area plagued by
slow, missing mail. “The line stretches outside and down
the sidewalk at the post office in Dundalk. It's becoming a daily occurrence.
Most people are here to pick up their mail. Some say they haven’t gotten any in
two weeks. ‘I’m waiting on unemployment, a card and it’s just not showing up.
So it should be here today, but it should’ve been here a week ago too, so I
don’t really know,’ Kasandra Peros said. She said she needs the money to pay
bills like her car insurance, and she’s not alone.” [ABC News 9, 8/7/20]
MASSACHUSETTS
Wicked Local: Amid postal delays,
Brookline official cautions against waiting to request a mail-in ballot. “Don’t
wait to get your ballot request in, says Jeff Nutting, a consultant in the
Brookline town clerk’s office… However, Nutting said the Aug. 26 deadline ‘is
not a practical date.’ The U.S. Postal Service is experiencing backlogs of mail
throughout the country… Some of those mail concerns are starting to trickle
down to the local level. ‘We have received some mail in ballot applications
that were postmarked 5 days earlier than when we received them,’ Nutting said.”
[Wicked Local, 8/4/20]
Martha’s Vineyard Times: Packages and
frustration pile up. “[Dan Seidman] went to the Vineyard
Haven Post Office, only to find, like so many other Vineyarders in recent
weeks, that while his package may have made it to the Island, his wait for it
was just beginning. Missing packages, delayed orders, and general frustration
are typical complaints with Island Post Offices, but in this summer of the
coronavirus pandemic, at-home ordering has reached new levels, causing a
backlog at the Post Office... The Post Office blames a more than 50 percent
increase in package volume, and not enough workers to meet the demand.”
[Martha’s Vineyard Times, 8/3/20]
MICHIGAN
Lansing State Journal: Michigan
absentee voting smashed records. Now officials are worried about mail delays.
“Statewide, more than 10,000 absentee ballots were rejected, the Michigan
Secretary of State's office said Thursday morning. The office did not have a
breakdown of the reasons for rejection, but predicted that estimate would climb
as more late ballots arrive by mail. Late arrival was the reason for more than
half of the ballots rejected in Michigan's March 2020 primary, the Michigan
Secretary of State's Office noted.” [Lansing State Journal, 8/6/20]
Bridge (MI): Postal delays could
cause trouble for Michigan’s primary election. “While
elections and postal officials maintain election-related mail will be
expedited, some Michigan clerks are already reporting mail delays and worry
they may impact not only the primary but the Nov. 3 general election as well.
Ingham County Clerk Barb Byrum said it’s recently taken more than three weeks
for her to send death certificates and other mail even within a 15-mile radius.
‘If it’s grandma’s medication now, it’s likely going to be ballots later,’
Byrum said, referring to mail delays. ‘It’s extraordinarily concerning when
we’re coming into election season when any mail slows down.’ The stakes
are high: In Michigan, it doesn’t matter when you send your ballot, only when
it’s received. Ballots that reach local clerks after Election Day don’t count,
even if they’re postmarked before it.” [Bridge, 7/29/20]
ABC News 13: Sen. Peters says
'hundreds' of Michiganders experience mail delays, calls for answers. “Senator
Gary Peters, (D-Mich.), said in a media update Monday he has heard from
"hundreds" of people experiencing a delay in their mail. Last
week, Peters announced he opened an investigation into the United States Postal
Service (USPS), in light of changes from a newly appointed Postmaster General,
Louis DeJoy.” [ABC News 13, 8/10/20]
MINNESOTA
Washington Post: Their mail was not
delivered for days. Now these Minneapolis residents are worried about their
votes counting. “Minneapolis resident Stephanie Wilford, who is considered
high risk for contracting covid-19 because of a heart condition, planned to
vote by mail in her state primary Tuesday. But with just days left until
Election Day, the 60-year-old had not received her absentee ballot. In fact,
her public housing complex of 567 residents had mysteriously stopped receiving
any mail for more than a week. ‘I’m pissed off. We’re not getting mail for some
reason,’ said Wilford, who now plans to go to the polls in person Tuesday.
‘I’ve had one heart attack already and I’m not trying to have another.’”
[Washington Post, 8/8/20]
MISSOURI
KSDK News 5: Delays at the post
office could force Missouri absentee voters to the polls.
“The COVID-19 pandemic threatens to disrupt two elections in Missouri, in
August and November. Officials are urging residents to avoid packed public
spaces, but delays at the post office mean many will need to vote in person
anyway… Ronald Brown of St. Louis County said that he and his wife delivered
their ballots to a post office in person more than a week ago. For nine days,
the online ballot tracking system said his ballot was still waiting to be
processed by the United States Postal Service.” [KSDK News 5, 8/3/20]
MONTANA
Billings Post-Gazette: Postal delays
spark concerns about service, mail ballot elections. “For
letter carrier Julie Quilliam, the new rules contradict everything she’s ever
known about the Postal Service’s priorities. ‘They don’t want to use the
manpower. We have it. That’s what we’ve always done, ‘every piece every day’
was the motto,’’ Quilliam said… ‘You want your paycheck if it’s supposed to
come on Friday. You don’t want it next Wednesday.’ On Thursday, a group of
Billings postal employees and advocates rallied at the corner of 24th Street
West and Central Avenue. They held signs with sentiments like, "save the
mail" and "U.S. Mail is not for sale.” [Billings Post-Gazette, 8/9/20]
NEW JERSEY
Union News Daily: Residents grow
increasingly frustrated with spotty USPS. “Many residents from
towns throughout Essex and Union counties have reached out to the newspaper in
the past few weeks to complain that their mail is arriving late — if at all. A
woman from Union Township described her experience, saying, ‘Monday there’s no
mail, Tuesday there’s no mail, Wednesday there’s no mail, Thursday there’s no
mail, then, finally, Friday, I get all the mail I was supposed to be getting
during the week.’” [Union News Daily, 8/3/20]
NEW YORK
Rochester Democrat and Chronicle:
'Where's my mail?'; Mail delivery slowed; workers blame policies.
“Rochester-area postal customers have begun to mutter on social media and
across the back yard fence that U.S. mail delivery has suddenly taken a turn
for the worse. First-class mail is showing up later than expected - sometimes
many days later.” [The Democrat and Chronicle, 7/22/20]
NORTH CAROLINA
Fox News 8: Mail delays hurting local
small business owners. “Mitchell’s felt the effects of
recent postal delays, and it’s starting to hurt his bookstore. Sending books
through the USPS saves money. ‘Lots of small businesses rely on certain postage
rates that are considerably cheaper. Every commercial business that’s not
like a restaurant on this street uses the postal service to mail out product.
Every single one,’ Mitchell said of Elm Street. He’s worried if these
delays stick around, small business owners could be losing even more sales
during the pandemic.” [Fox News 8, 8/9/20]
OHIO
WCPO ABC 9: Where's my mail?
Complaints soar about postal delays. “People everywhere are complaining of
late letters and missing packages. Gary Favors has been checking the Post
Office every day, near his home in St. Bernard, Ohio… ‘It's been a spiral
effect of missing packages and medication,’ he said. ‘I don't know what to do.’
Favors depends on the mailman to deliver his prescriptions from the VA,
but his medicine is now often late. When he tracked one of his
packages, he found it was stuck in a local Cincinnati sorting facility.” [WCPO
ABC 9, 8/11/20]
ABC News 13: Northwest Ohio letter
carriers ponder the mystery of mail delays. “Hayden says delivery
was pretty normal in March and April during the first wave of COVID-19, even
with package volume at near holiday levels. But something has changed recently.
‘We got the mail delivered at that time and we’re not currently. So you can
make your own assumptions,’ said Hayden. Some carriers are telling the I-Team
they’re being told no overtime and stop shifts at eight hours. If the packages
make it out, letters may not. The union has nothing official. ‘It looks
like they are delaying mail, that routes are not going out, they’re not getting
delivered. And again we haven’t gotten any concise reason why, what rhyme or
reason there is behind it,’ said Hayden.” [ABC News 13, 7/27/20]
ProPublica: The Postal Service Is
Steadily Getting Worse — Can It Handle a National Mail-In Election? “Two
weeks after the polls closed in this year’s Ohio primary, two U.S. Postal
Service employees showed up in the office of Diane Noonan, the director of elections
in Butler County. The workers carried a tray of 317 unopened ballots that had
been sitting in a Postal Service warehouse since the day before the election.
The ballots would have counted if they had been delivered on time. Now, there
was no way to legally count them… During Ohio’s April 28 primary, mail delivery
had been so slow that the secretary of state publicly warned voters and called
for the Postal Service to add staff.” [ProPublica, 7/15/20]
PENNSYLVANIA
Philadelphia Inquirer: Mail delays
are frustrating Philly residents, and a short-staffed Postal Service is
struggling to keep up. “Neighborhoods across the
Philadelphia region are experiencing significant delays in receiving their
mail, with some residents going upwards of three weeks without packages and
letters, leaving them without medication, paychecks, and bills… According to
local union leaders and carriers, mail is piling up in offices, unscanned and
unsorted. Mail carriers who spoke with The Inquirer said they are overwhelmed,
working long hours yet still unable to finish their routes. Offices are so
short-staffed that when a carrier is out, a substitute is often not assigned to
their route.” [Philadelphia Inquirer, 8/2/20]
WHYY: Philadelphia’s big mail
problem. “Some Philly neighborhoods haven’t gotten mail delivered
in three weeks, leaving some residents scrambling for their medications and
paychecks. Democratic lawmakers are now raising the alarm. One big concern?
That the U.S. Postal Service won’t be able to handle a surge of mail-in ballots
for November’s presidential election.” [WHYY, 8/6/20]
TENNESSEE
The Tennessean: Post office delays
create uncertainty; Concerns arise for businesses, upcoming election. “In
the Nashville area, employees are being moved from one short-staffed office to
another in an attempt to maintain workable levels, but this doesn't alleviate
any staffing issues… During the pandemic, packages have been delayed days or
even several weeks. Some never arrive. Elena said she finds herself devoting
more and more time and resources to corresponding with customers who have not
received their orders. It has cost her business a ‘significant chunk’ of
money.” [The Tennessean, 8/6/20]
ABC News 9: Local postal workers say
your mail could be delayed. “NewsChannel9 reached out to the
local postal union, Chattanooga American Postal Workers Union. Their president
Judy Stocker says people will see mail delays if they haven’t already… Stocker
said that this will impact more than just their paychecks. ‘He's not only
cutting hours, he is cutting service,’ Stocker said… We reached out to
residents of the St. Elmo Chattanooga Neighborhood group on Facebook, asking if
they have seen any delays in their mail. We received several responses saying
that they are still waiting longer than normal on their deliveries.” [ABC News
9, 7/30/20]
VIRGINIA
ABC 13 News Now: People in Hampton
Roads feeling impact of US Postal Service delivery delays. “Suffolk
homeowner Wulf Berg served 21 years in the United States Air Force. Berg is
retired and was waiting more days than usual for his mail to arrive. ‘I did not
receive any mail on Tuesday or Wednesday,’ said Berg… ‘I have to get my
medication through the mail order. And guess what? It comes through the mail. I
have ordered medication about a week ago and I don’t know where the medication
is,’ he said.” [ABC 13 News Now, 7/16/20]
WISCONSIN
CBS 58: Voters, businesses concerned
over delayed United States Postal Service mail times.
“Voters and business owners in our area are raising concerns over delayed mail
times with the United States Postal Service. Whitefish Bay voter Wes Manko
dropped off his absentee ballot to USPS on Saturday, Aug. 1, and as of Monday
night, the clerk’s office has not received his ballot… ‘Any senior citizen is
affected by this, any hardworking American that thinks their vote counts is
affected by this, anyone with pre-existing conditions is affected by this,’
said Manko.” [CBS 58, 8/10/20]
Milwaukee Journal Sentinel: Service changes
could slow state's mail delivery; USPS is vital lifeline in pandemic, election.
“Sippel, like many Americans, didn't know the post office is facing financial
difficulties. What Sippel does know, she said, is how important it is to get
packages delivered to her home, where sometimes the letter carrier brings them
to the door because he knows she has small children… In Malone, Julie Schneider
visits the post office almost every day because she's wary of putting bills and
other mail for pickup in her mailbox… ‘I just think it's essential. I can't
believe we're even talking about considering not funding it.’” [Milwaukee
Journal Sentinel, 7/17/20]
ProPublica: The Postal Service Is
Steadily Getting Worse — Can It Handle a National Mail-In Election? “On
April 8, one day after Wisconsin’s primary, a Postal Service official found
1,600 ballots headed for Appleton and Oshkosh in an area plant, according to a
May report by the Wisconsin Election Commission. Those ballots never reached
voters… Botcher’s office delivered the ballots by hand to the local post office
each day. Still, 100 to 150 ballots per day were sent back to his offices in
the week before the election. On Election Day, Fox Point village offices
received a tray with 175 such ballots. It’s unclear how many Fox Point voters
were disenfranchised.” [ProPublica, 7/15/20]
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